Policies
We want you to be satisfied with your coaching sessions.
Coaching is a collaborative process with an ongoing relationship between the Client and Coach. The coaching experience supports the Client in establishing new behaviors. The coaching relationship is strengths-based, forward-looking, and collaborative. The coaching agenda is developed and implemented in partnership between the Client and Coach. The role of the Coach is to help the Client progress toward achieving a goal.
Coaching Commitment
By entering into this relationship, the Client and Coach acknowledge that the Client desires to make a behavioral change or some type of improvement in his or her life. Behavioral change often takes time to implement and sustain. The pace of change is uncertain and varies amongst individuals. As such, the Client and Coach agree to a minimum of a 6-session relationship.
Coaching Fees and Refunds
Specific coaching fees and packages are outlined in a separate document. For each of these packages, the Coach requests a 6-session commitment from the Client. If the Client desires to terminate the relationship prior to the completion of 6 sessions, at least 30 days advance notice is required for a partial refund (30%) of the remaining sessions.
Fees are payable in full prior to or at the beginning of the first session.
Fees may be split into two payments equal to 50% of the total amount for all packages. If two payments are made they are due prior to or at the beginning of the first session and prior to or at the beginning of the 4th session.
Payments may be made by cash, check, credit card, or electronic funds transfer (EFT).
Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to www.harmonysheartcoaching.com, and Harmony’s Heart, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Harmony’s Heart, LLC include www.harmonysheartcoaching.com, Harmony's Heart Coaching and www.harmonysheartcoaching.com. The Harmony’s Heart, LLC website is a services and e-commerce site. By using the Harmony’s Heart, LLC website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, Harmony’s Heart, LLC may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
-Email Address
- Phone Number
If you purchase Harmony’s Heart, LLC's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Harmony’s Heart, LLC collects and uses your personal information to operate and deliver the services you have requested.
Harmony’s Heart, LLC may also use your personally identifiable information to inform you of other products or services available from Harmony’s Heart, LLC and its affiliates.
Sharing Information with Third Parties
Harmony’s Heart, LLC does not sell, rent or lease its customer lists to third parties.
Harmony’s Heart, LLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Harmony’s Heart, LLC, and they are required to maintain the confidentiality of your information.
Harmony’s Heart, LLC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Harmony’s Heart, LLC or the site; (b) protect and defend the rights or property of Harmony’s Heart, LLC; and/or (c) act under exigent circumstances to protect the personal safety of users of Harmony’s Heart, LLC, or the public.
Tracking User Behavior
Harmony’s Heart, LLC may keep track of the websites and pages our users visit within Harmony’s Heart, LLC, in order to determine what Harmony’s Heart, LLC services are the most popular. This data is used to deliver customized content and advertising within Harmony’s Heart, LLC to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Harmony’s Heart, LLC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Harmony’s Heart, LLC website.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Harmony’s Heart, LLC secures your personal information from unauthorized access, use, or disclosure. Harmony’s Heart, LLC uses the following methods for this purpose:
-SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
| • | Delete your personal information from our records; and |
| • | Direct any service providers to delete your personal information from their records. |
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
| • | Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; |
| • | Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; |
| • | Debug to identify and repair errors that impair existing intended functionality; |
| • | Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; |
| • | Comply with the California Electronic Communications Privacy Act; |
| • | Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; |
| • | Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; |
| • | Comply with an existing legal obligation; or |
| • | Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information. |
Children Under Thirteen
Harmony’s Heart, LLC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail Communications
From time to time, Harmony’s Heart, LLC may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Harmony’s Heart, LLC or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Harmony’s Heart, LLC, you may opt-out of such communications by Clicking on the UNSUBSCRIBE link or button.
External Data Storage Sites
We may store your data on servers provided by third-party hosting vendors with whom we have contracted, such as payment processors.
Changes to this Statement
Harmony’s Heart, LLC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Harmony’s Heart, LLC welcomes your questions or comments regarding this Statement of Privacy. If you believe that Harmony’s Heart, LLC has not adhered to this Statement, please contact Harmony’s Heart, LLC at:
Harmony’s Heart, LLC
4685 County Road 106
Elbert, Colorado 80106
Email Address:
Effective as of August 27, 2021
